Just a Few of our 500+ Verified Online Reviews Across Our 5 Locations —

Such good service from the Chandler location! AND we were there for a watch battery. The outfit that changed the battery before forgot to replace a gasket so Dominic sent it off to their "mothership" store to get assembled properly - with a new gasket. Exemplary service, which is rare (in my opinion). And we will be back. Thanks Dominic!

-Deb Jacupke

I have been to the Scottsdale location many times in the past so I thought I would have a look at this store since it is close to home. I was pretty impressed at how nice it was for a smaller jewelry store. Dominic was great to talk with, I could tell he is a watch enthusiast because we spent half an hour chatting about watches. I ended up with a limited edition Seiko I hadn’t seen before. I’ll definitely be back.

- Robert Rednig

Amazing experience! My first time buying Omega watch, or any luxury watch for that matter. Kara was very informative and took her time to teach me how the watch worked. Had an opportunity to check out many other items as well. Will definitely be back.

- Luka Tatulishvili

This establishment was recommended to me for an appraisal. The staff member that assisted me was very professional, timely and knowledgeable about what I was asking of her. The outcome was better than I could have imagined. I highly recommend E.D. Marshall Jewelers to anyone who is in need of an appraisal. The showroom and staff are top notch.

- Barbara Kyser

Hugh was extremely professional and helpful with my purchase!! I bought a like new Breitling and got a very nice watch at a good price. I’ll be likely purchasing an Omega from them in the future!

- John Dietrich

Absolutely wonderful customer service! Katrina greeted me as soon as I walked in and led me back to the watch department. I had 4 watches that needed battery changes and Tyler handled the intake. I waited maybe 25 minutes for the service and the price was extremely fair. While I waited, Tyler was so personable and offered me a water right away. I left the store feeling delighted and I would strongly recommend you visit this store for shopping and service!

-Susan Martin

Love the service at E.D. Marshalls! Hunter was amazing and everyone is always so helpful. My ring was done perfect! Thank You so much!

-Terry Whittemore

I won’t shop anywhere else for top notch quality jewelry. Not only do they have an incredible assortment of styles but the customer service is by far one of the best! Thank you Susan and E.D. Marshall!

-Deissy Araiza

I've been a customer of E.D. Marshall for some years now. Their work on my various watches is beyond reproach. I recently had my wedding ring resized. Always fast, efficient and reasonably priced.

-Bill Birgen

We are always extremely pleased to visit E.D. Marshall Jewelers. It is a wonderful store and we are especially pleased with their assistance and Customer Service in general. Brenda has been our contact at the store..she has wealth of knowledge and seems to immediately know what we are looking for. She has also assisted us in sales, appraisals and repairs. We trust her knowledge and honesty.

- Daniel Casagrande

Buying a Rolex President from ED Marshall's was an absolute pleasure. Hughes was terrific to work with. Best price in the valley or online. This is my go to for all my high end purchases. Kara was great chatting with as well. She was knowledgeable and has impeccable taste in watches. If you want a good watch or nice or custom
piece of jewelry, this should be your 1st stop.

-Chris Kolanko

Hands down Susan has provided me the best customer service experience at the Avondale location. The store always has a great selection. Love shopping local for all my jewelry needs with great pricing. Susan is knowledgeable, courteous, and friendly and an added bonus for this pet lover is Ace and how he makes my experience even better. My many visits to the store with Susan and Ace have always been great. 5 stars plus experience every time.

-Lori Silverstein

I’ve been coming here for 5 years now! I love every piece of jewelry i have and i received an excellent price. And i’ve had repairs and custom pieces made as well. E.D Marshalls and Susan help me find just the right piece. They are top notch customer service.

-Cynthia McBreen

They repaired a turquoise ring, made a pendant out of a turquoise’s bracket that was broke and replaced a missing opal in a ring , everything turned out beautiful, I would highly recommend this store! 👍 So happy!

-Pam Krueger

I have never been met I have never been met with the enthusiasm and the care that I was met with at the door of this establishment it is top-notch in my book and I will never go anywhere else the joy in which she does her work and her job is second to none you have earned a lifelong customer and a puppy didn't disappoint either.

-Jayson Jarvis